Introduction
Welcome to our website! The content provided on this site is managed by the Website Owner, including any subsidiaries and affiliates (“we,” “us,” “our,” or “Website Owner”). By using this website, you (“you” or “your”) agree to adhere to the terms outlined in these website terms and conditions, our privacy policy, and any other applicable terms, policies, or notices related to specific sections of the site.
Information on the Website
We strive to keep the information on this website accurate and up-to-date. However, neither the Website Owner nor any third-party providers make any guarantees about the accuracy, completeness, or reliability of the content available. This includes any third-party data, opinions, or research. We reserve the right to modify or discontinue any aspect of the website at our discretion without prior notice. You rely on the information provided here at your own risk. If you notice any errors or omissions, please contact us.
External Links
For your convenience, we may include links to external sites. However, we have no control over these sites and do not endorse their content. Use of external links is at your own risk, and you should review the terms and conditions of those sites. You may not create hyperlinks from your site to ours without our express written permission. If you’re interested in linking to our site or want us to link to yours, please reach out to us.
Warranties
The Website Owner does not make any warranties or guarantees regarding the website, its content, or any information transmitted through our system.
Returns
You may return unused scissors for a full refund or exchange within fourteen days of purchase. Our products come new and boxed with a full manufacturer’s warranty. You are responsible for arranging and paying for the return shipping. If the scissors have a fault, you can send them back to us.
Disclaimer of Liability
The Website Owner is not liable for any loss, damage, or personal injury resulting from your use of the website or its content. This includes any delays, inaccuracies, or interruptions in service. We do not accept liability for any issues arising from the use of our website or reliance on its information.
Use of the Website
We do not guarantee that the website is suitable for use in jurisdictions outside Great Britain. By accessing the website, you confirm that you are legally permitted to do so and to use the information provided.
General Terms
Entire Agreement
These terms and conditions represent the entire agreement between you and the Website Owner regarding your use of the website. No other agreements, whether written or oral, shall alter or replace these terms unless specifically stated.
Alteration
We may update our terms and conditions, policies, or notices at any time. By continuing to use the website, you agree to be bound by the most current version of these terms. Previous versions will be superseded.
Conflict
In case of any conflict between these terms and other relevant terms or policies, the terms specific to a particular section of the website will take precedence for that section.
Comments or Questions
For any questions, comments, or concerns about the website, privacy policy, or handling of personal information, please contact us.
Images
We aim to display our products as accurately as possible. However, designs may vary slightly due to standard production variations.
Accepted Methods of Payment
We accept the following payment methods:
- PayPal
- Mastercard
- Maestro/Switch/Solo
- Visa
- Visa Delta
- Visa Electron
Buying Products on Our Website
Delivery Charges
Delivery charges will be added during checkout based on your selected delivery method.
Product Prices & Availability
We make every effort to ensure accurate pricing and availability. Occasionally, prices may be incorrect or stock information may be outdated. If you encounter any discrepancies, we will notify you of the correct information so you can decide whether to proceed with your order.
Order Cancellation
You have the right to cancel your order under the Consumer Contracts Regulations. To do so, email us within fourteen days of receiving the order acknowledgment. If the goods have already been dispatched, you must return them in a saleable condition within fourteen days to receive a full refund, including return shipping costs. The returned items must be unused and in their original packaging. We advise using a trackable shipping method and keeping proof of dispatch.
Delayed/Lost Delivery
If you do not receive your order within five days of dispatch, please contact us. For replacements or refunds, you will need to complete a non-delivery declaration form, which will be sent to your email. Failure to return the form within ten working days may result in charges or denial of a refund.
Shipping Policy
We ship items Monday through Friday, excluding weekends and holidays. Orders placed after 14:00 GMT/BST will be processed the next working day.
Return of Goods
Under Consumer Contract Regulations, you have the right to return goods within fourteen days of receipt for a full refund, including packing and dispatch costs, provided the items are returned in a saleable condition with intact packaging. Contact us to arrange returns and include your order number or details. Ensure items are securely packaged and consider using a method that provides proof of delivery.
Replacements & Refunds
Replacements or alternative items will be processed as quickly as possible, typically within five working days. If an item is out of stock, it will be prioritised for back order. Refunds are processed to the original payment method and may take up to 14 days. Return postage costs will be refunded up to the value of 2nd Class Royal Mail Tracked delivery; any additional costs are your responsibility.
Placing an Order
To prevent fraud, we may request additional information. We reserve the right to cancel any order at our discretion without notice or explanation.
Fraud
We do not tolerate fraudulent activity and will report such actions to the relevant authorities. IP addresses are recorded for online orders.
Copyright Notice
All content on this website, including design, text, graphics, and software, is copyrighted by joewellscissors.co.uk and its affiliates. You may only download content for personal use and must not reproduce or transmit any part of the site without our permission.
Errors and Omissions
Please be aware that errors and omissions may occur.