All Joewell scissors bought directly from joewellscissors.co.uk come with a 12-month manufacturer's warranty . Details can be found inside the box with the scissors.

FAQs Archive - Joewell Scissors at FM

Q: How should I look after my scissors?

Wipe your scissors daily with a soft cloth, ensuring you carefully remove any debris or dirt from the blades. It's crucial to store scissors clean and dry to prevent corrosion, and never leave them in cleaning solutions overnight. To maintain the blades, apply one or two drops of high-quality oil designed specifically for scissors near the screw where the blades meet while the scissors are open.

Q: Do you offer a sharpening service?

Please see scissor sharpening service .

Q: How do I return scissors for a refund?

Please note that we can only accept returns on scissors that have not been used for cutting hair and still have the security label attached to the finger inserts. You’re welcome to handle the scissors to get a sense of their feel. If you decide to return them for a different pair or a refund, please send them back to the address on the envelope, including a note requesting a replacement or refund.